Returns & Refunds

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Most products we promote on this website are only available by digital download.

That means you receive full access to a member's area, your login details will be given to you after you make your purchase, and you will be emailed these details.

You may need to check your spam folder to see if any login details have been sent.

If you order a product to be shipped via postal mail, it will be sent via the following shipping carriers…HOWEVER, please see the order details or check the vendor's Shipping Policy for more accurate information. 

✔️ USPS Media Mail
✔️ USPS First Class Mail International

 ✔️ Domestic (USA Only)

The shipping times in the USA are:

✔️ Up to 3 business days for order processing
✔️ Up to 10 business days for delivery via USPS Media Mail

The shipping times Internationally are:

✔️ Up to 3 business days for order processing
✔️ Up to 15-20 business days for delivery via USPS First Class Mail International

Full refunds on physical product purchases will be issued when an order is returned. 

Returns must be sent to the appropriate vendors from which the item was purchased. 

Gardengalley.com is only an affiliate website for product promotion and reviews. As such, we are not responsible for refunds and returns. 

We understand that sometimes things change, so we have a 24-hour cooling-off period during which customers can cancel their physical product orders and be refunded immediately. 

To do this, you can visit the product vendor's website and send a cancellation to customer service. Relevant information can be found on the digital receipt sent with the order. 

If an email confirmation was not sent after placing an order, please check your spam folder. 

Once your order has been processed and dispatched, the vendor where the product is purchased will send you an order confirmation email. 

Once the order is shipped, the vendor will also send the Tracking Info along with a tracking link for your order. 

This will be sent to the email you used for purchase within 3 - 7 business days.

Please note: Sometimes, this email can be filtered into some email providers' spam and junk folders.